Frequently asked questions.
The platforms we build on, how we run a project, and what working with us looks like. If your question is not here, just ask.
Which e-commerce platforms do you work with?
We design, build, and scale stores on Adobe Commerce (Magento), Shopify and Shopify Plus, BigCommerce, Shopware, Salesforce Commerce Cloud, PrestaShop, and WooCommerce, including high-performance Hyvä storefronts for Adobe Commerce. If you are weighing a replatform, we help you choose the platform that fits your catalog, traffic, and roadmap.
Where is Dot Commerce based, and who do you work with?
We are based in Miami, Florida, and we partner with ambitious brands and enterprises around the world. Engagements run remotely with clear communication and shared tooling, so location is never a blocker.
What does a typical engagement look like?
Most projects move through six stages: a strategic audit, experience and architecture, engineering and build, QA and hardening, systems integration, and global scaling. We scope the right depth for your goals during a short discovery call before any build begins.
Do you support our store after launch?
Yes. We stay with you past launch to monitor performance, ship improvements, and support peak-season traffic. We treat launch as the start of the relationship, not the finish line.
How do you improve store speed and conversion?
We engineer for Core Web Vitals and real-world speed, then remove friction across the funnel. Faster pages, cleaner UX, and data-informed iteration compound into higher conversion and revenue over time.
Can you integrate with our ERP, CRM, or PIM?
Yes. Systems integration is a core part of how we build. We connect your store to the ERP, CRM, PIM, and other tools your operations depend on, so data stays in sync and your team works from one source of truth.
We already have a store. Can you work with it, or only on new builds?
Both. We take on new builds, replatforms, and ongoing work on existing stores. A short audit shows where the biggest wins are before we commit to a plan.
How do we get started?
Tell us about your store and goals through our contact form, or email hello@dotcommerce.co. We will review the details and come back to you with clear next steps.